RETURNS

• Australia: AUD 14.95 per return. Free if you choose Store Credit.
• Rest of World: USD 9.95 flat rate per return.

Return fees are deducted from your refund where applicable.

Items must be new, unworn, unwashed, with all tags and original packaging intact. Please try garments over clean undergarments. Items returned otherwise may be refused or incur a restocking adjustment.

Once your return is received at our facility, please allow 5–10 business days for inspection and refund processing. Your bank’s posting time may vary.

Exchanges can be made easily through our returns portal — including instant exchanges.

Select your new size or style, return the original with the prepaid label, and your replacement will be sent right away.

If you receive a faulty or incorrect item, please submit a return request through our Returns Portal with supporting photos attached. Our team will review it promptly and issue a full refund once approved.

Final‑sale items (if marked) are not eligible for return. Any exceptions will be noted on the product page.

• For hygiene reasons, earrings are not eligible for return.
• All return requests must be submitted within 30 days of delivery. Unfortunately, we are unable to accept returns lodged beyond this period.
• Please note, a return may also be declined if: The item shows any signs of wear, marks, stains, or other forms of damage. The item is not returned with its original packaging or with tags/labels intact.

Jennitic reserves the right to respectfully refuse returns that do not meet the above conditions.

Begin your return through our dedicated Returns Portal.