RETURNS

• Australia: AUD 14.95 per return. Free if you choose Store Credit.
• Rest of World: USD 9.95 flat rate per return.

Return fees are deducted from your refund where applicable.

Items must be new, unworn, unwashed, with all tags and original packaging intact. Please try garments over clean undergarments. Items returned otherwise may be refused or incur a restocking adjustment.

Once your return is received at our facility, please allow 5–10 business days for inspection and refund processing. Your bank’s posting time may vary.

We don’t offer direct exchanges at this time. Please place a new order for the item you’d like and return the original per the policy above.

If you receive a faulty or incorrect item, please start a return via our Returns Portal and attach supporting photos. Our team will review your request and issue a full refund.

Final‑sale items (if marked) are not eligible for return. Any exceptions will be noted on the product page.

• For hygiene reasons, earrings are not eligible for return.
• All return requests must be submitted within 14 days of delivery. Unfortunately, we are unable to accept returns lodged beyond this period.
• Please note, a return may also be declined if: The item shows any signs of wear, marks, stains, or other forms of damage. The item is not returned with its original packaging or with tags/labels intact.

Jennitic reserves the right to respectfully refuse returns that do not meet the above conditions.

Begin your return through our dedicated Returns Portal.